How to Order

1.Our web site

Once you find the item you want, please click the order button and follow the procedures. You can buy anytime you want in 365days.


2.By E-mail

If you have a problem of ordering through our web site,
Please send E-mail to us with the following information: Brand-name, Name of type, Item number.

[E-mail]
e-info@takanashicamera.com

We will provide the detail information as soon as possible.
After you decide to buy, please let us know your name, address, phone number and fax number. We will send credit card authorization form. Please put the necessary information on it and then, please return to us immediately. Soon after we receive, we will process your order.


CAM-ALL Grade Descriptions

NE Brand New Not previously owned or used by consumer. Even stocking through the proper channel, it must be included the manufacture's box, accessories and original unused warranty card's.
AA Like New+ No damaged. No scratches. It is included the manufacture's box, accessories and veiled warrenty. It sometimes included the used by the demonstration.
A Like New 97-99% of original condition. It basically no damaged. But it sometimes not included box or accessories.
A- Mint Compared with "A", there is only a few slight wear has seen on the cosmetics.
AB+ Excellent+ Compared with "AB", there is only a few scratch and/or removing the paint. It may be exceptionally nice condition.
AB Excellent 80-89% of original condition. It may have small dents and/or dings and/or removing the paint. It is no effect in the working condition.
AB- Excellent- 70-79% of original condition. It may have dents, dings and/or brassing. The optics may slightly have fog and/or fungus and/or scratches.
B Ugly It basically works. There are some marks and/or dents and/or blemish. The optics may usually have fog and/or fungus and/or scratches.
C For Parts It does not works. It may be used for the parts and/or studies. There are lots of scratches and/or dents.

For used items, it basically happened that there are dusts inside the lens. It is no effect on your picture quality. If you mind, we do not recommend to buy used items.


Warranty

“CAM-ALL” TAKANASHI Camera Chain warrants any equipments those price must be more than $100 against defect for 90 days from your invoice date.
Warranty is voided in the condition such as the damage or misuse caused by the customer or any other damage caused by the natural disaster or fire and so on.
Defective items must be return CAM-ALL by customer’s own expenses.
After receiving, we decide whether the item must be replaced or refunded and let you know as soon as possible.


PAYMENT

The total price has been included:
Price of the item
Shipping and handling fee

On behalf of “CAM-ALL” TAKANASHI Camera Chain, [PAYPAL] will precede your payment of transaction.
Please click the [PAYPAL] button and follow the instruction of each sites. Once we receive the notice transaction has been completed, we will send you the items.

When you pay through PayPal, we as sellers must ship to your address generated by PayPal officially for our financial protection and yours. No exceptions.

[REGARDING CUSTOMS DUTY]
According to the custom law in your country, customs duty will be imposed on the items you purchase from us. Our prices do not include such duty and it is your responsibility. Also VALUE-ADDES TAX (VAT) may be imposed as well.


SHIPPING

We will use Express Mail Service[EMS] service to ship your purchasing items.

Usually, We, CAM-ALL for Overseas, do not charge the shipping fee.
However, if you purchase the no-sign【Free Shipping】 item,
we have to charge the shipping fee that is based on the following table of EMS charges.
After we ship, we give you trucking number in order to allow you to follow your purchasing items by the net.

EMS ■All Countries and Areas
URL : http://www.post.japanpost.jp/int/ems/country/all_en.html

■Standard shipping rates: YEN(Japanese Currency Unit)
URL : http://www.post.japanpost.jp/int/charge/list/ems_all_en.html
Weight not over 300g 500g 1kg 2kg 3kg 4kg 5kg
Asia 900YEN 1,100YEN 1,800YEN 3,000YEN 4,000YEN 5,000YEN 6,000YEN
Oceania 
North America 
Central America 
Middle East
1,200YEN 1,500YEN 2,400YEN 4,000YEN 5,400YEN 6,800YEN 8,200YEN
Europe 1,500YEN 1,800YEN 2,800YEN 4,600YEN 6,200YEN 7,800YEN 9,400YEN
South America 
Africa
1,700YEN 2,100YEN 3,800YEN 7,000YEN 10,000YEN 13,000YEN 16,000YEN
*You can check the status via Track & Trace
URL : http://www.post.japanpost.jp/int/ems/delivery/index_en.html

RETURN

“CAM-ALL” TAKANASHI Camera Chain accepts the return within 8 days from your invoice date.
Before shipping the item, you must contact us by E-mail.
The return is subject to the following conditions;

  • NEW items must be in perfect, brand new condition. NO signs of usage. It must be placed in the manufacturer’s original undamaged box with accessories, instruction manual and manufacturer’s originally unused warranty cards.
  • Used items must be in the same condition as we shipped.
  • Returned items must be shipped to CAM-ALL and prepaid. NO COD’s are accepted.
  • Returned items do not meet the above conditions will be subject to a minimum 20% of the price you purchased.
  • C rank items are not returnable.
    How to Order
    PAYMENT

    On behalf of “CAM-ALL” TAKANASHI Camera Chain, [PAYPAL] will precede your payment of transaction.

    >>Click here for more
    SHIPPING

    We will use Express Mail Service[EMS] service to ship your purchasing items.

    >>Click here for more
    Warranty

    “CAM-ALL” TAKANASHI Camera Chain warrants any equipments those price must be more than $100 against defect for 90 days from you invoice date.

    >>Click here for more
    RETURN

    “CAM-ALL” TAKANASHI Camera Chain accepts the return within 8 days from your invoice date.

    >>Click here for more
    By E-mail

    If you have a problem of ordering through our web site,Please send E-mail to us with the following information: Brand-name, Name of type, Order number.

    >>Click here for more
    Customer's Voice

    We often get feedback from customers who have bought a valuation from our website.
    Look at the voice of the customers.

    >>Click here for more